Sunway Onsen Lost World Tambun at Ipoh by BYON

• This property operates on a self-check-in basis. Physical room keys are collected from a designated mailbox located within the property.
• Complete check-in instructions, the mailbox details and access information will be provided prior to arrival once the pre-check-in requirements have been completed with customer service.
• Guests must provide a valid government-issued identification (IC/Passport) during the check-in process.
• A refundable security deposit of MYR 200 is required prior to check-in and will be refunded after check-out, subject to room inspection. Deposit refunds will be processed within 7 working days via the original payment method.
• Parking is subject to availability. Complimentary or paid parking may vary depending on the property and room type booked.
• Early check-in and late check-out are subject to availability and additional charges may apply.
• Guests under 18 years old must be accompanied by a parent or legal guardian.
• Guests must adhere to all building and house rules at all times. Any penalty charges, fines, or damages arising from violations of the building's policies will be charged to the guest.

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