Uber's Lost and Found Service: Tips and Useful Information for Travelers

Common Issue: Forgotten Items in Rides

If you've ever realized you've left something behind during a ride, especially in a taxi or rideshare vehicle, you're certainly not alone. According to the latest report from Uber, phones are the most commonly forgotten item, with over a million left behind in the past year alone. Other frequently forgotten items include wallets, luggage, keys, headphones, and clothing.

Cities with Higher Forgetfulness Rates

Uber has identified certain cities where the forgetfulness rate is notably higher. New York City consistently ranks as the most forgetful city in the US, followed by Miami, Chicago, San Francisco, and Los Angeles. This trend may not be due to the residents being more forgetful, but rather the high volume of tourists, making it easier for them to leave items behind during their travels.

Timing of Forgetfulness

The timing of when items are forgotten also plays a significant role. Forgotten items peak between 9 PM and midnight, with Sundays being the most forgetful day of the week. The types of items left behind can vary by day; for example, wallets are most often forgotten on Mondays, headphones on Tuesdays, and phones on Saturdays.

Strange Items Left Behind

The list of unusual items left behind over the year is quite diverse, ranging from oxygen tanks and 75-gallon fish tanks to children's prosthetic eyes and even wedding dresses. Among these, the 75-gallon fish tank has been recognized as the most unique item forgotten in the past decade.

Uber's New Lost Items Service

To assist users in retrieving their forgotten items, Uber has launched a new service called the “Lost Items Experience.” Now, you can request your driver to return and hand over your lost item with just a few steps on the app. This feature makes it easier for users to coordinate and reclaim forgotten belongings.

Useful Information for Vietnamese Travelers

When traveling from Vietnam to the USA, don’t forget to prepare your travel visa. The US travel visa can take several weeks to be processed, so plan ahead. Some flights from Vietnam to the US currently have ticket prices ranging from 15 to 20 million VND, depending on the season. New York operates on GMT-5, so keep this in mind when planning your itinerary.

Additionally, if you plan to use Uber, make sure to create an account and download the app before you arrive, making it easier to use and recover any items you might forget. This service is especially useful in crowded areas with high tourist traffic.

Tips for Using Uber

To avoid leaving items behind while using Uber, be sure to double-check your belongings before exiting the vehicle. A helpful tip is to use a recognizable bag or keep a checklist of items to take with you. Always keep your phone in a visible place, either in your bag or right next to you, so you can easily grab it when you get out of the car.

Finally, if you accidentally leave something in an Uber, take advantage of their service to retrieve it right away. Don’t hesitate to ask the driver to turn around; they will usually be more than willing to help you out.

This article was referenced and edited from: Matador Network